Actions stay open
Assignments and direct mentions remain visible after they are read and require a deliberate done action.
Notifications that separate action from awareness
Keep assignments and mentions open until they are handled, while routine activity clears naturally after you read it.
Why it matters
Make the work clearer, not heavier.
Most work-management inboxes mix responsibility with activity. An assignment, a direct mention, a reaction, and a property change can all look like equally disposable notifications. Taskonio uses fixed product rules to separate events that require a response from events that simply keep you informed.
Designed around the way real teams decide and deliver.
Updates clear naturally
Discussion and work changes become read when viewed and leave the default unread-filtered panel.
The product decides consistently
Fixed classification rules give every team the same dependable distinction without notification administration.
A closer look
How Actions and Updates work in Taskonio.
01
Put responsibility in the Actions tab
When work is assigned to you or someone mentions you directly, Taskonio classifies the notification as an Action. Opening it provides the relevant task or discussion context, but viewing it does not imply that the responsibility has been handled.
- Assignments become Actions
- Direct mentions become Actions
- Opening an Action never completes it automatically
02
Keep Actions until the work is handled
An Action remains in the inbox until you deliberately mark it done. It does not disappear merely because the related work changed or because you opened the notification between meetings.
- Persistent after viewing
- Deliberate mark-done control
- A dependable personal queue for expected responses
03
Let Updates behave like updates
Comments, replies, reactions, status changes, property changes, and other relevant activity enter the Updates tab unless an Action rule applies. With the default unread filter, an Update leaves the active panel after you view it.
- Discussion and work changes stay visible when new
- Read state keeps the default panel current
- Actions never get buried inside routine activity
04
Discuss work without leaving the context
Comments, mentions, reactions, and threaded replies keep the conversation attached to the work. The notification opens the same context, so people can understand why they were notified before deciding what to do.
- Comments and threaded replies
- Direct mentions and reactions
- One path from notification to work context
05
Follow up from email without losing the context
Email notifications provide another way to hear about work that needs attention. Return to the task and its conversation in Taskonio to see the current context and handle the next step.
- Use email as a notification channel alongside the in-app inbox
- Return to the task for its current details and discussion
- Reading an email is not the same as completing an Action in Taskonio
06
Use one clear model across the team
Taskonio applies product-defined rules instead of asking every person to configure a notification system. The model is intentionally small: Actions need deliberate completion, while Updates communicate what changed.
- Consistent classification across team spaces
- No rule-builder setup for the inbox
- Available on every Taskonio plan
How it works
From setup to useful work.
- 01
Receive the signal
Taskonio classifies an assignment or mention as an Action and relevant discussion or work activity as an Update.
- 02
Open the context
Read the task, property change, comment, reply, or reaction without losing the distinction between responsibility and information.
- 03
Complete deliberately
Mark an Action done when it is handled. Let viewed Updates leave the default unread panel automatically.
Taskonio’s approach
An inbox designed around expected response
Actions and Updates reduce the risk of treating a viewed notification as completed work. The distinction stays useful without creating a second configurable workflow inside the product.
- Action rules
- Assignments and direct mentions enter the Actions tab automatically.
- Persistence
- Actions remain until the user deliberately marks them done.
- Update rules
- Comments, replies, reactions, status changes, property changes, and relevant activity enter Updates unless an Action rule applies.
- Read behavior
- Viewed Updates disappear from the default unread-filtered panel.
- Collaboration
- Comments, mentions, reactions, and threaded discussion stay connected to the work.
- Email notifications bring attention back to the task and its context in Taskonio.
- Availability
- Actions and Updates are included on every Taskonio plan.
Compare this workflow with the tools your team already knows.
Taskonio vs JiraA focused engineering workflow or a deeply configurable platform: choose the operating model your team can sustain.Read comparisonTaskonio vs TrelloA board you can shape around almost anything, or an engineering workflow with the planning structure already in place.Read comparisonTaskonio vs NotionCompare an opinionated engineering workflow with a flexible workspace that combines databases, documents, knowledge, projects, and AI.Read comparison
Considering another tool? Explore the full set of guides to find the right fit for your team.
View all comparisonsRelated features
Keep exploring the workflow.
Custom views
Your work, your way - custom views for every engineer
Create multiple table and board views across Backlog, Planning, Sprint, and Kanban, then keep adjustments local or share them with the team.
ExploreTaskonio AI
Shape the work. Review the next move.
Use Vibe Speccing to draft a specification, Vibe Breakdown to propose child work, and Decisions to review AI recommendations against the current state of a task.
ExploreTask view
The context belongs with the task
Keep the description, attachments, links, sub-items, comments, and task activity together. Open the work and get the information needed to move it forward.
ExploreQuestions
Know before you switch.
What creates an Action?
Being assigned work or directly mentioned creates an Action through Taskonio’s fixed classification rules.
Does opening an Action complete it?
No. An Action remains open until you deliberately mark it done, even if you have already viewed the related work.
What appears in Updates?
Comments, replies, reactions, status changes, property changes, and other relevant activity appear as Updates unless an Action rule applies.
What happens after I read an Update?
The Update becomes read and disappears from the default unread-filtered panel. You can change the filter when you need to review earlier activity.
Can each user configure classification rules?
No. Taskonio uses a consistent product-defined model so Actions and Updates mean the same thing across the team.
Which plans include Actions and Updates?
Actions and Updates are part of core collaboration and are available on every Taskonio plan.
How do email notifications fit with the inbox?
Email is another notification channel. Return to Taskonio for the current task context; Actions still need deliberate completion in the in-app inbox.
Keep required action from becoming notification history
Give assignments and mentions a persistent home, then let routine updates clear as the team reads them.